General Information
CoinEx Exchange is a global cryptocurrency trading platform founded in December 2017 under the ViaBTC Group. Since launch, the exchange has focused on delivering secure, fast, and user-friendly trading services to millions of users worldwide. Today, CoinEx serves traders in more than 200 countries, offering a stable environment backed by advanced technology and strict asset-protection standards.
CoinEx is known for its strong commitment to transparency. The exchange regularly publishes Proof of Reserves (PoR) to ensure that user assets are fully backed and verifiable at any time. This approach has helped CoinEx build a reliable reputation in the global crypto industry.
Over the years, CoinEx has received several international awards, including the “Best Cryptocurrency Exchange 2024” and the “Best Mobile App for Crypto Trading Asia 2025.” These recognitions highlight the platform’s innovation, usability, and long-term industry presence.
The exchange supports a wide range of services, such as spot trading, futures, margin trading, AMM, strategic trading, and its native token CET. With competitive fees, scalable systems, and 24/7 customer support, CoinEx offers an efficient solution for both beginner and professional traders who seek a stable and transparent crypto trading experience.
icensing & Regulation (SEO-Optimized)
CoinEx operates as a global cryptocurrency exchange founded in 2017. While the platform supports clients in over 200 countries, the regulatory status of CoinEx varies significantly depending on the jurisdiction. According to public disclosures and industry sources, CoinEx has secured regulatory approvals such as a U.S. Money Services Business (MSB) license in 2021. CoinEx More recently, CoinEx obtained a Virtual Assets Service Provider (VASP) license in Poland in 2024, positioning itself for compliance with the upcoming EU MiCA regulation. FinanceFeeds
Despite these steps, CoinEx has faced regulatory enforcement actions: for example, the state of New York issued a consent order requiring CoinEx to pay penalties and discontinue service to U.S. users due to unregistered operations. Digital Policy Alert Additionally, in certain countries CoinEx’s services are restricted or blocked due to local licensing requirements. Datawallet
In summary, while CoinEx is actively pursuing licensing and regulatory compliance in key regions, users should verify their own country’s rules and confirm that CoinEx operates legally in their jurisdiction before trading.
Trading Platform
CoinEx offers a fast, secure, and user-friendly trading platform designed for both beginner and advanced crypto traders. The exchange provides a fully web-based platform, a powerful mobile app for iOS and Android, and an efficient desktop interface—allowing users to trade anytime, anywhere with stable performance.
The CoinEx platform supports a wide range of trading services, including Spot trading, Futures trading, Margin trading, AMM, and Strategic Trading tools. Users benefit from real-time market data, advanced charting powered by TradingView, customizable layouts, and fast order execution with minimal latency.
The mobile app is one of CoinEx’s strongest features, offering smooth navigation, fast order placement, price alerts, portfolio tracking, and enhanced security options. This app has also earned international recognition, including the “Best Mobile App for Crypto Trading Asia 2025” award.
Overall, CoinEx delivers a reliable, multi-device trading experience with intuitive tools and strong security—making it suitable for both daily traders and long-term investors.
CoinEx VIP Level System (SEO-Optimized)
The CoinEx VIP programme uses a tiered level system to reward active users and asset holders. Your VIP level is determined by meeting one or more of these criteria: holding a specified amount of the native token CET, total asset value, or trading volumes (30-day spot or futures).
As you advance to higher VIP levels, you unlock greater benefits: lower trading fees, enhanced referral reward rates, priority customer service and exclusive promotions.
Upgrading your level means you save more, earn more and gain premium privileges — making your trading experience more cost-efficient and rewarding.
VIP Level Comparison Table
| VIP Level |
CET Holding Requirement* |
30-day Spot Volume Requirement* |
30-day Futures Volume Requirement* |
Spot Fee** |
Referral Reward Rate |
| VIP0 |
≥ 0 CET |
≥ $0 |
≥ $0 |
0.2000% |
15% |
| VIP1 |
≥ 2,000 CET |
≥ $10,000 |
≥ $200,000 |
0.1800% |
20% |
| VIP2 |
≥ 10,000 CET |
≥ $50,000 |
≥ $1,000,000 |
0.1600% |
25% |
| VIP3 |
≥ 50,000 CET |
≥ $100,000 |
≥ $2,000,000 |
0.1400% |
30% |
| VIP4 |
≥ 250,000 CET |
≥ $200,000 |
≥ $5,000,000 |
0.1200% |
35% |
| VIP5 |
≥ 1,000,000 CET |
≥ $500,000 |
≥ $10,000,000 |
0.1000% |
40% |
* Requirements updated as of September 20, 2024.
** Spot fee discounts shown; further deductions apply if using CET to pay fees.
What Changes for the User When Level Changes?
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Lower trading fees: As you move from VIP0 → VIP5, your spot trading fee goes down significantly. This means every trade costs you less.
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Higher referral rewards: Your referral link becomes more valuable; higher VIP levels allow you to earn a bigger percentage of the fees from referrals.
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Premium services & perks: At higher levels, you may gain access to dedicated account managers, faster customer support, special promos, and early access to new listings or events.
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Greater recognition: A higher VIP level signals to the market and platform that you are a serious trader and asset holder, which may unlock further privileges.
Deposits & Withdrawals
CoinEx provides fast, flexible, and secure deposit and withdrawal options designed for global crypto users. All cryptocurrency deposits on CoinEx are free, meaning the exchange does not charge any deposit fees. However, when depositing from an external wallet, the blockchain may apply a network fee, which depends on the token and chain used.
Withdrawals on CoinEx incur network-based fees. These fees are not fixed by the exchange; they fluctuate according to blockchain congestion, miner costs, and the specific network chosen. CoinEx automatically displays the real-time fee before confirming any transaction. Each token also comes with a minimum withdrawal amount, which ensures the transaction can be processed on the blockchain.
For users transferring funds between two CoinEx accounts, internal transfers are usually fee-free, as they do not require on-chain confirmation. This makes it a cost-effective option for sending funds within the ecosystem.
Comparison Table: Typical Deposit & Withdrawal Fees
| Cryptocurrency |
Deposit Fee |
Withdrawal Fee (Approx.) |
Minimum Withdrawal |
Notes |
| BTC |
Free |
0.0001 BTC |
0.0001 BTC |
Fee increases during network congestion |
| ETH (ERC20) |
Free |
~0.005 ETH |
0.005 ETH |
ERC20 network has higher gas costs |
| USDT (TRC20) |
Free |
~1 USDT |
1 USDT |
Low-cost withdrawals on TRON |
| USDT (ERC20) |
Free |
5–15 USDT |
10 USDT |
Higher gas fees on Ethereum |
| BSC Tokens |
Free |
Low withdrawal fees |
Varies |
Suitable for low-cost transfers |
Key Points for CoinEx Users
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Crypto deposits are free, with only the blockchain network fee applied by the external wallet.
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Withdrawal fees depend on the blockchain, not the exchange.
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Minimum withdrawal amounts vary based on token and chain.
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Internal transfers between CoinEx accounts are typically free of charge.
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Selecting the correct network (TRC20, ERC20, BSC, etc.) is essential to avoid losing funds.
Bonus & Promotions at CoinEx
CoinEx periodically runs bonus campaigns to reward user deposits and referrals. Active offers may include:
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A Deposit Bonus, where users receive a cash reward or token incentive after reaching a required deposit amount.
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A Sign-Up Incentive, available for new users who register with a referral code; the reward may include bonus funds or a discount on trading fees.
Each campaign has its own terms and conditions. These often cover eligibility by country, minimum deposit amount, reward distribution timing, and expiry date. Users should check the promotion section in their account to confirm the current offer and requirements.
Customer Support
CoinEx provides responsive and multi-channel customer support to help users resolve issues quickly and efficiently. The platform offers 24/7 assistance through its help center, ticket system, and in-app support tools. Users can submit detailed inquiries, track their ticket status, and receive timely updates directly from the support team.
The Help Center includes a wide range of guides, FAQs, and troubleshooting articles designed to assist both new and advanced traders. These resources cover topics such as deposits, withdrawals, trading features, security settings, account verification, and platform updates.
For urgent or account-related concerns, users can access priority support depending on their VIP level. Higher-tier members may receive faster responses and access to dedicated assistance.
Overall, CoinEx delivers a reliable support structure aimed at ensuring a smooth and secure trading experience for all users.
How to Register and Verify Your CoinEx Account (SEO-Optimized)
Creating and verifying an account on CoinEx is quick and beginner-friendly. Users can register in just a few steps and unlock full trading features after completing identity verification.
1. Create Your Account
Start your registration through this secure link → Create your CoinEx account here
After entering your email and password, the system will send you a verification code to activate your account.
2. Secure Your Account
Once registered, enable Two-Factor Authentication (2FA) via Google Authenticator or SMS. This step increases security and is mandatory for withdrawals.
3. Complete Identity Verification (KYC)
To access full features like withdrawals, higher limits and advanced trading, you must complete the verification process which includes:
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Uploading a valid government ID or passport
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Performing a face recognition or liveness test
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Confirming your personal details
The verification process typically takes a short time depending on the platform’s workload.
4. Access Your Dashboard and Start Trading
Once verified, you can deposit funds, manage your wallet, explore spot and futures markets and use all platform features without restriction.
